We do our best to package every order well to protect each item in the order. However even the best packaging can be damaged with rough treatement through the postal system. If you receive your order and it is damaged, please contact us as soon as possible.
MAINILI Fantasy Art & Design is a Turkish business, and all orders are taken and shipped from Turkey / Istanbul, directly from the artist’s studio.
We ship WorldWide with Registered Mail and we always provide Tracking Numbers.
All items are packed delicately with quality durable packaging for safely travel into your hands.
Orders are currently being taken and shipped in 24 hours.
Orders may take longer time depending on your country, but most of the International orders are delivered between 7 to 15 days.
Shipping charges are based on the weight of items of your order and can be viewed and calculated in the shopping cart before paying for and finalising your order.
All customs and taxes which may be incured on importing orders into your country are the responsibility of the buyer. If you are concerned about taxes or customs, please check with your local customs authorities before ordering as customs differ between countries. Many countries do not attract fees for smaller, postal delivery parcels.